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Do you want to learn how to add a contact form in WordPress?
Contact forms offer website visitors and potential customers the easiest way to connect with your business. So, adding one to your WordPress website is an excellent way to improve user experience.
WordPress doesn’t offer a contact form by default, so you might think creating one is tricky. The truth is, with the right tools, it’s easier than you think.
This step-by-step guide will show you how to add a contact form to your WordPress website without coding.
Table of Contents
Before diving in, let’s explore why your WordPress website needs a contact form.
A basic contact form is a web form you can embed on your website or blog. Website visitors can use the form to enter a message and get in touch with questions and feedback without requiring your email address.
These forms will start with a header describing what to do and often include contact form fields with a text area to enter your name, email subject, and message. After, there will be a form button to submit the form.
Some forms may also have a GDPR checkbox to comply with user data regulations and a Recaptcha or security popup element to prevent spam and bots.
Adding a contact form to your site is an effective way to avoid unsolicited mail from spammers. Many form builders come with spam protection features for this.
Furthermore, a contact form lets you tell people exactly what you need via customizable field options, such as their phone number, customer account number, etc. This saves time hunting down the correct details, allowing you to solve problems faster.
As a result, you can offer a more memorable customer experience.
Today, we’ll show you how to create a contact form similar to this example:
We’ll also show you how to add your form to your contact page and embed it in your website sidebar.
There are several free and paid contact form plugins available for WordPress, including popular plugins like Contact Form 7. Choosing one that fits your business can be challenging since many older solutions are outdated.
Here is a quick side-by-side comparison of the most popular contact form plugins:
|Contact Form 7
|Simple forms, free option
|Free & Paid
|Most users, balance of ease & features
|Free & Paid
|Complex forms, workflows
|Large businesses, complex needs
|Free & Paid
|Value-conscious users, good features
Here are just a few reasons why we think WPForms Pro is the best WordPress contact form plugin:
Plus, WPForms offers a free version for site owners on a budget called WPForms Lite.
You can find it by heading to Plugins » Add New from your WordPress dashboard, searching for WPForms, and clicking Install Now. Alternatively, you find it easily by heading to WordPress.org.
WPForm’s pricing is super cost-effective, with plans for many budgets. You can check out our in-depth WPForms review here.
Now that you know which contact form plugin to use, let’s create a contact form in WordPress with WPForms.
Click here to get started with WPForms and download the plugin to your computer. Then, go ahead and upload the plugin to your website.
If you need help with this step, see this step-by-step guide to install a WordPress plugin. Once you’ve done that, move on to the next step.
Now that WPForms is activated on your website, it’s time to add a new contact form.
From your WordPress dashboard, click the WPForms menu in the left-hand panel and click Add New.
This opens the WPForms form builder with various form templates to choose from and customize. Start by choosing a form name. This can be anything that helps you identify it quickly in WordPress.
Now hover your mouse over and select the Simple Contact Form template, and click the button labeled “Create a Simple Contact Form.” This will open the template in the form builder for you to add form customizations.
The Simple Contact Form template automatically fills your form with all the form field labels you’re likely to need, including the first and last name fields, subject line, email address fields, and message fields. It also lets you change the button text.
You can easily rearrange the fields by clicking, dragging, and dropping them to a different place. You can add extra fields to your form by selecting one from the left-hand panel and dragging it over to your form on the right.
You can also include custom CSS classes if you want further customizations.
When you’re happy with how your form looks, click the Save button in the top-right corner of your screen.
Now that you’ve created your contact form, you need to configure your form notifications. Form notifications are essentially automatic responses or messages that get triggered when a user fills out and submits your contact form; they’re key to keeping you updated about form activity on your site.
To do this, navigate to Settings » Notifications.
Form notifications are emails you’ll receive when someone fills in and submits your contact form.
The default notification settings have email notifications turned on. So, if you don’t want to get an email every time someone submits a form, choose Off from the dropdown menu.
You can also customize the information included in email notifications with smart tags. However, the default tags are just what you need for a simple contact form.
With your notifications configured, click Save and move on to the next step.
For this step, we’ll look at your contact form confirmation messages. Users will see these immediately after clicking the submit button on your website. You can find the confirmations section by clicking Settings » Confirmations.
Upon submitting their contact form, users will see the ‘Message’ default confirmation type.
WPForms comes with a simple confirmation message ready to go. You can easily customize it by writing your message in the text editor.
Besides the Message confirmation type, you can select two other confirmation types from the dropdown menu: Show Page and Go to URL (Redirect).
After submitting a form, the Show Page confirmation type shows users a specific page on your website.
With the Go to URL (Redirect) option, you can send users to a page on a different website when the form is completed.
After choosing a confirmation type, click Save. You’ve now successfully created a form in WordPress.
Now it’s time to publish it! Keep reading to learn the 2 key ways to add your contact form to your WordPress website.
The first method we’ll use to publish your contact form is to add it to a new WordPress page.
Creating a contact page with your form offers a central location for visitors to reach out, increasing user-friendliness and promoting seamless communication – a best practice for efficient and effective website management.
You can edit the page if you already have a contact page instead.
To create a new page in WordPress, navigate to Pages » Add New. We’ll use the WPForms WordPress block for this step.
To add the WPForms block to your page, click the plus (+) icon in the top menu and scroll down to the Widgets section.
Then find the WPForms WordPress block and click it to add it to the page editor.
The WPForms block will now appear on the page. Click the dropdown menu and select the contact form you created earlier.
Your contact form will now appear on your page with a preview of its appearance.
Now, you can save or publish your page. Here’s how the form looks on a contact page after publishing.
WPForms also offers a shortcode for embedding your form. You can copy the contact form shortcode by visiting WPForms » All Forms and pasting it into any WordPress post or page.
Another way to publish your contact form in WordPress is to add it to your website’s sidebar area. This ensures the form is accessible, making it easier for visitors to get in touch with you, irrespective of the page they’re browsing on your site.
From your WordPress admin area, navigate to Appearance » Widgets. Now click the plus (+) icon to add a new block and search for ‘WPForms’.
When the WPForms block appears, drag it over to your sidebar.
Now click the dropdown menu and choose the form you created earlier. The form will automatically appear in the sidebar.
Remember to click Update to save your changes.
When you navigate to the front of your website, you’ll see your contact form in your chosen sidebar.
There’s no denying that a basic contact form serves its purpose, but when you take advantage of more advanced features, you can truly transform the user experience.
Let’s take a look at a few extra elements you can consider.
Conditional logic adapts the questions asked on your contact form based on the user’s previous answers. It creates a customizable and engaging experience for your users, helping you gather more relevant information.
You can enable conditional logic by clicking the fields tab and checking ‘Enable conditional logic’ on any form field. Then, you can edit the conditions that dictate when to display certain fields.
Think about it: if you’re faced with a form that looks too complex or demanding, would you complete it? Most likely not. So, why should you expect your users to do so?
Multi-page forms are essentially long forms that are broken down into smaller, more manageable sections or “pages.” These pages are displayed sequentially, one at a time, making the overall form feel less overwhelming and improving the user experience.
Think of it like reading a book instead of a single, dense paragraph. Each page focuses on a specific set of questions or information, making it easier for users to complete the form without feeling intimidated.
All you need to do is drag over the ‘Page Break’ field inside the form builder. This will split your form into multiple pages automatically.
Sometimes, you may need the user to provide documents or materials. A file upload field allows users to attach files to their form submission. Images, documents, audio files – you name it.
Just ensure you limit the size and type of files to prevent misuse.
No one likes spam. No, we’re not talking about the canned meat variety but rather those meaningless, robotic submissions sent with the purpose of creating disruption.
Adding a Captcha to your contact forms can help combat this.
You can seamlessly add all of these features into your WordPress Contact Form. They will not only enhance your user’s experience but also help you gather more useful and relevant data.
After adding a contact form to WordPress, you’ll want to see how well your forms perform. Tracking form conversions is crucial in improving your site’s performance because it provides insights into visitor behavior, allowing you to optimize your form design, user journey, and website strategy for engagement and conversions.
The easiest way to track form conversions in WordPress is with MonsterInsights.
Moreover, MonsterInsights is easy to set up and takes only a few clicks to get started. Just install MonsterInsights, and it will start tracking right away. It’s also fully compatible with WPForms and other form plugins for WordPress.
Check out this guide to learn how to track WordPress form conversions.
For your contact form to send emails, you’ll need to configure the email settings in the WPForms plugin notification settings area.
To protect your contact form from spam, enable WPForms’ spam protection features, including Captcha, honeypot, and more. You can also lock specific forms to certain users.
Some of the most common problems with contact forms include:
If you’re having problems with your contact form, there are a few things you can do to troubleshoot the issue.
First, check the email settings for your contact form plugin. Make sure that the email address you have specified is correct and that the plugin is configured to send emails. Second, check the display settings for your contact form. Make sure that the form is displaying correctly in all browsers.
Finally, check for spam bots. If you are seeing a lot of spam messages in your inbox, you may need to add a CAPTCHA or honeypot field to your form.
And there you have it.
You now know how to add a contact form in WordPress. We hope this article covers everything for beginners.
Check out the following guides for more form inspiration:
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